Don't have an account? Sign up now
You have no items in your wish list.
For Live Assistance Call
(413) 586-876014K Yellow Gold 8 mm Lab-Grown Alexandrite Stud Earrings
FedEx Ground ($12.42)
FedEx 2 Day ($15.70)
FedEx Standard Overnight ($28.95)
USPS Priority Mail 2-Day ($6.95)
USPS Priority Mail Express 1-Day ($36.60)
Free Pickup in Store
At MurDuff's, Inc. we want you to be satisfied with your purchase. If for any reason you are not satisfied, you may be able to return your items for refund or in-store credit. Please read through the following information carefully before attempting to return or exchange your product. If you do not comply with store policies, we may not be able to process your return or exchange.
You can return the product to us in-store or return to us by mail at your own expense.
We request that you send us the merchandise by registered post and that you purchase insurance with your carrier for the value of the merchandise. If you elect not to purchase insurance, you are liable for any and all damages. We are not responsible for returns that do not have tracking/delivery confirmation showing that the package was received in our store. Please pack returns in original outer box or another sturdy shipping box with appropriate packing materials to ensure the product arrives to our store in good condition.
Please send all returns to: MurDuff's, Inc.
MurDuff's Jewelry
90 Main St
Florence, MA 01062
You have 7 days to return an item once it has been received. Items must be returned unused, in their original packaging, and in a saleable state to be accepted for return. Personalized or custom pieces are not eligible for returns.
A refund will be submitted in the method originally used for purchase for all items eligible for return. Recipients may elect to receive in-store credit instead of a cash reimbursement upon request. Gift recipients will receive a nonrefundable in-store credit in an amount equal to the cost of the item. Cash refunds are not available at any in-person locations. Please allow 7-10 business days for a return to be posted.
All of our items are carefully hand-inspected by our team to ensure they are free of defects; however, in the unlikely event that we have missed something, you will be able to exchange your defective product within 30 days of receipt. Since many of our pieces are one-of-a-kind and may be difficult to replace with an exact match, you may elect to receive in-store credit in an equal amount to your original purchase to spend at our store. Custom jewelry and personalized items are not included in our exchange policy. Gemstones, including diamonds, are not covered by this policy and are sold as-is. Any damages not due to manufacturing defects are not eligible for return or exchange.
Gift returns without a receipt are eligible for exchanges and in-store credit only. Please return items in original packaging. Any gift that shows signs of use or wear will not be accepted for exchange.
We make an effort to process and ship your orders within 24-48 hours; therefore, we do not accept any modifications to an order once it has been placed. If you need to return an order for any reason, please return it to us within 15 days following our return policy protocol, and we will refund your purchase. If you have made a mistake on a personalized or custom piece, please contact us as soon as possible.
Personlized items and custom jewelry are not eligible for returns at this time. If you are unsatisfied with your purchase, please contact us at:
MurDuff's, Inc.
MurDuff's Jewelry
90 Main St
Florence, MA 01062
Due to the special nature of custom and special order items, these products are not eligible for returns or refunds. Any product that has been built or altered at your request (including ring re-sizing and diamond upgrades) falls under this category and as such is not eligible for exchange.
If you have questions , please don't hesitate to contact us at:
MurDuff's, Inc.
MurDuff's Jewelry
90 Main St
Florence, MA 01062
MurDuff's, Inc. wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.
April 22, 2025
Very beautiful jewelry... something for every taste... locally owned... always happy I shop there :))
March 27, 2025
-
March 12, 2025
Murduff's has NEVER disappointed!! I cannot say enough about Monica and Kurt. They really go above and beyond to make your visions come to life. They have revamped family pieces, made custom necklace pedants and rings, including my engagement ring. I get compliments all the time on everything. The craftsmanship and overall experience is truly unmatchable. I trust them fully. I will always recommend, over and over again!
December 3, 2024
I had the best experience working with Monica at Murduff’s for both our engagement and wedding rings! My husband is very particular about his jewelry, and Monica went above and beyond to ensure everything was perfect. She helped us design custom pieces that were exactly what we wanted, paying attention to every detail. Her expertise, patience, and friendly service made the entire process enjoyable and stress-free. Monica is truly the best, and I couldn’t be happier with how everything turned out! Highly recommend!
November 15, 2024
Great repairs, lovely jewelry, knowledgeable staff in the Florence neighborhood of Northampton.
June 1, 2021
I went to Murduffs to make an engagement ring (for my now wife)! Kurt helped me to custom design the ring and answered all of my questions so the ring was made exactly how I wanted it. Once I gave it to her, it needed to be resized, which he generously did for free. The experience was so good that we purchased both of our wedding bands at Murduffs as well- both of which were custom designed with engravings. Everyone at Murduffs was so easy to work with and excited to see us when we walked in the door. They remembered our rings and asked about our wedding every time we came in!
PC: Shannon Giselle Photography
June 8, 2019
Kurt helped me with a design to put all my diamonds from my wedding rings into one ring. The new ring is stunning and I couldn’t be happier. I was actually speechless when I saw it for the first time. The price estimate never changed and the ring was ready ahead of schedule.
May 13, 2019
I brought in my favorite sterling cuff bracelet that I had worn so much, I about snapped it in half. The staff at Murduffs wasn’t sure they could fix my carelessness. The bracelet was rolled silver and very free-form in design. They said they’d try, but we’re clear that it just may not happen. When I got their voicemail, they were really excited about the work they had done. They weren’t kidding: the work was incredible. In fact I couldn’t figure out where any of the five cracks that I had created were. I teared up in the store because the bracelet and their efforts meant so much to me. How refreshing to have a local store with people who care about their work and take pride in pleasing their customers. Thank you Murduffs!
May 9, 2019
Second purchase from Kurt at Murduff’s .. once again , exactly what I asked for . I know someone that will be very happy on mother’s day ! Top notch ! You won’t be disappointed!
January 12, 2019
Kurt did a amazing job creating a masterpiece ! My now bride to be LOVES the ring ! I recommend Murduffs!
Enter your information below and tell us about your experience.
Check out with Sezzle and split your entire order into 4 interest-free payments over 6 weeks.
Learn how we use cookies in our Privacy Policy or manage cookie preferences. |
|
|